Return Policy

In order to be eligible for a refund, you must return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. We do require receipt or proof of purchase to begin processing your refund. 

After we receive your item, our customer support team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days or longer to post the funds into your account, depending on your financial institution.

If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

**If ordered through Facebook or Instagram, the return timeframe will be 30 days. All conditions listed above still apply.**

INTERNATIONAL RETURNS:

TRI TNYE' is not responsible for additional fees or taxes incurred by the customers local/state/federal government when importing goods. 

If any purchases made at www.tritnye.com are returned to TRI TNYE' due to unpaid charges, we will not issue a refund and reshipment charges will apply.

 

For final sales information, please reference our Store Policy.  

If anything is unclear or you have more questions, please contact our customer support team at info@tritnye.com.